Testimonials

Beginning with the initial home visit by Tanner and ending with the work by your installation crew, this experience with your firm was nothing short of outstanding. ‘The installation crews’ work ethic, workmanship and professional attitude are all very commendable. Your team provided an outstanding job in every respect.

- Bill and Jeannie H. in Jefferson, MD

Tuckers was the most competitive quote, you delivered all you promised with no “gotchas” along the way. ‘The installation team’ was polite, professional and friendly.

- Rick K. in Rockville, MD

From the initial inspection, I didn’t feel pressured or oversold.

- Sandra F. in Bethesda, MD

We have been very happy with Tuckers.

- Samar B. in Washington, DC

I wanted you to know how pleased my wife and I were with the two work crews you sent to our house. The men were highly professional, pleasant, neat and very patient with two non technical home owners. We were quite happy with them and with the outcome.

- Christina and Larry C. in Chevy Chase, MD

The entire process from the first emergency call to the install was handled professionally and with the highest degree of customer service. ‘The installation crew’ was exceptional. Not only were they extremely competent but they went the extra mile. They were pleasant and left my house cleaner than when they arrived.

- Kevin B. in Olney, MD

What an outstanding job your crew did. They were working in terrible conditions but from the first minute, they were extremely polite and professional.

- Jane and Mickey T. in Germantown, MD

Tuckers did a fabulous job. I told them what I wanted to achieve and they made it happen. The work they did made a HUGE Difference in my bills and comfort.

- Customer in Montgomery Village

Tuckers gave an estimate on an air condition repair, in which a part had to be ordered. They came out, and repaired the problem in a timely manner. Was very pleased with the work that was done and the technical advice from the person who worked on it. Will definitely recommend them.

- Customer in Germantown

Excellent and responsive company!

- Customer in Rockville

I had both an AC and Gas Heater replaced. Tuckers did excellent work. The county inspector was very impressed with the quality of the job.

- Customer in Rockville

These guys never let me down. They come in, fix the problem the first time, and are out of there. They don't try to sell me anything. They are great!

- Customer in Frederick

Very pleased with Tuckers' service. Called in the morning and they were able to come out the same day. Arrived on time and fixed the leak.

- Customer in Ijamsville

Purchased heat pump package replacement and found their service to be outstanding. A good competitive price for good value on equipment. Would recommend again.

- Customer in Montgomery Village

Superior professionalism in all aspects of this very difficult project to install a second AC system in our 20 year old home.

- Customer in Potomac

On the hottest day of the year, Tucker got to our house before the competition, demonstrated the problem, fixed our A/C, recommended a filter change to our furnace system - but didn't try to sell the additional service. Outstanding all around.

- Customer in Potomac

They were prompt in returning my call and getting the work done.

- Customer in Silver Spring

Tuckers replaced our old AC unit located in a space that is difficult to access. Their service was professional, timely, and friendly. Highly recommended.

- Customer in Chevy Chase

When we were told by our current HVAC technician that we needed a new furnace, we decided to get estimates from several companies before we embarked on this costly project. Not only was Tucker's estimate several thousand dollars lower than the two other companies we contacted, they were also very timely in getting their estimate to us and were very open to the many questions that we had about the process. In addition, knowing that the cold fall weather was becoming uncomfortable for a house without a working heater, Tucker's fit us in right away on a Friday and then had a crew come back on Saturday to finish the job. The workmen were professional and very fast. They cleaned up the space beautifully after completing the work and were very helpful in explaining our new system to us.

We now have Tucker's as our service contractor as well and have been very pleased with their regular service calls. We have recommended Tucker's to several of our friends who have all had similar experiences with them. We are happy to have found such a reliable and reasonable HVAC company!

- Customer in Kensington

Two weeks ago, I signed a new 1 year preventative maintenance with another local Heating and A/C Firm. After this other firm performed the routine maintenance on my Goodman Air Handler, the system was turned on to the heating mode. However, the heating mode was not working. The technician was very pleasant and attempted to trouble shoot the problem. He bled a small amount of water from the line and told me I did not have an air lock. My hot water heater was recently emptied to replace the gas control valve thus the air lock issue was raised. He gently banged on the water pump with his wrench telling me sometimes the water pump freezes up and banging it may free it. He spent 1.5 hours attempting to solve the problem. After two hours the temp on my electronic thermostat did not move from 71 degrees even though it was set for 85 degrees. The technician told me if the heat did not come within the next couple of hours it was probably due to a bad water pump and it would have to be replaced. He took all the information about the Goodman system and told me to call the office to order the parts and schedule the service which would take 2-4 hours. I decided to obtain a 2nd opinion.

I searched for companies in the Gaithersburg area having high quality ratings. I prefer to hire only local contractors and family owned businesses. I found Tucker Brothers and went immediately to their Web Site and reviewed all the sections and the media links. I remember reading about this wonderful company in the Washington Post. I called and spoke with Steve Tucker who obviously had so much knowledge about my HVAC system. He explained the Goodman system to me and reassured me his technicians were very experienced with Goodman products. I scheduled a service visit which was performed by Geno. He carefully inspected my HVAC system and diagnosed the problem within minutes: Air Lock! He completely drained the hot water heater and then turned on the heat. Problem resolved. I immediately signed up for Tuckers Annual Preventative Maintenance Contract. Geno was professional, neat, very pleasant and a true expert. Thank you Tucker Brothers for providing such outstanding service.

- Customer in Gaithersburg

We've used Tuckers for maintenance and for system replacements. They've been patient and informative, and done high quality work. They've replaced all of our HVAC with high quality Bryant units, and been very conscientious to do a high quality job including rerunning of all new flex duct in our attic within original cost quote despite this not being part of original quote,

- Customer in Gaithersburg

I would highly recommend Tuckers. Had a complete system replacement. Tuckers was the only contractor that analyzed my entire hvac system to ensure what they proposed would fit my house. Their contract was very detailed and it was easy to work with them to make necessary contract modifications that I desired. I am completely satisfied.

- Customer in Gaithersburg

From initial quote to job completion-professional all the way. Staff performed a complete heating & air conditioning install while taking time to maintain cleanliness of our property inside and out. Took time to answer our questions and explain all aspects of the system to us. Knew the system inside and out. Would recommend this company without hesitation.

- Customer in Olney

This company is the best. They show up exactly when they are supposed to, they are honest and up-front, the cost was better than the other two quotes I received and they do great work. Could not be happier.

- Customer in Urbana

Three service calls followed by a complete HVAC reinstall. Each time they were on time or even early, and finished the job in a timely fashion.

- Customer in Bethesda

Tuckers recently installed a new furnace and air conditioner and I was extremely impressed with the quality of their service. Everyone I dealt with, from the salesman to the installation crew, was absolutely first rate.

- Customer in Bethesda

During regular fall service Tuckers discovered a cracked heat exchanger, which they replaced with an energy efficient Bryant model at a very fair price. Small firm, great professional service. I've also used them to replace furnace & AC at a rental property.

- Customer in Bethesda

Just had my entire HVAC system replaced - AC and gas furnace. I am a discriminating consumer and Tuckers' impressed me from the first sales call all the way through to the completion of the installation. Staff were professional, knowledgeable, and respectful of my time and home. Other firms were quoting less efficient equipment for higher prices -- it was a complete eye opener for me. The new Bryant Evolution system is working excellent; it is properly sized for my house so there won't be any short cycling or hot/cold spots. I highly recommend Tuckers for HVAC installation and service.

- Customer in Bethesda

I have had a service contract with Tuckers since 2004 and have been very pleased with the service they provide. The technicians are polite, professional, and careful with my light colored carpet. And the service contract, which included two maintenance visits per year, has served me well. There was a problem with my original unit that required multiple visits and I only had to pay for the one part finally needed to fix the problem. When my unit failed completely and I needed a new system I got a discount and I only had to pay for the system, not the labor to install it. You also get priority service as a contract customer. I highly recommend Tuckers and their service contract. I know I am in good hands with them, and that is a great feeling!

- Customer in Wheaton

I recently had a Bryant Evolution system Installed by Tuckers. The whole experience form the first sales call to the Installation was outstanding. Nothing was too much trouble and Rob was fantastic, even though I had endless questions. I am extremely happy with the install and customer service. The difference between Tuckers and another contractor that does a lot of work in my area is like night and day! Thank you Tuckers!

- Customer in Aspen Hill

These guys have been consistently excellent in every respect over the past 5 years that I have done business with them. Everyone that I have talked to on the phone has been polite and demonstrated an earnest interest in being helpful. I purchased a furnace from them 5 years ago and thought it was reasonably priced compared to the other two quotes I received. I was happy with the quality of the installation. I have also found these guys to be incredibly honest. In one instance, I was inclined to replace our 20+ year old AC because the upstairs of our house was not being adequately cooled. However, one of the owners honestly advised me that a new AC would not solve the problem - it was the placement of our duct openings that was the real problem. In another case, I was worried about a little rust on the heat exchanger of our furnace that I discovered after Tucker had recently completed a service visit. They took my concern very seriously and sent out a senior technician to re-evaluate the heat exchanger at no charge.

To editorialize: The kind of service that Tucker provides was more the norm 30+ years ago. In recent years, I have found honest, excellent service at a reasonable price to be anomalous and not generally reproducible - Tuckers AC and Heating is the exception. I wish more companies would adopt their model of doing business.

- Customer in Colesville