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Customer in Aspen Hill's Profile Image
Customer in Aspen Hill

I recently had a Bryant Evolution system Installed by Tuckers. The whole experience form the first sales call to the Installation was outstanding. Nothing was too much trouble and Rob was fantastic, even though I had endless questions. I am extremely happy with the install and customer service. The difference between Tuckers and another contractor that does a lot of work in my area is like night and day! Thank you Tuckers!

Customer in Colesville's Profile Image
Customer in Colesville

These guys have been consistently excellent in every respect over the past 5 years that I have done business with them. Everyone that I have talked to on the phone has been polite and demonstrated an earnest interest in being helpful. I purchased a furnace from them 5 years ago and thought it was reasonably priced compared to the other two quotes I received. I was happy with the quality of the installation. I have also found these guys to be incredibly honest. In one instance, I was inclined to replace our 20+ year old AC because the upstairs of our house was not being adequately cooled. However, one of the owners honestly advised me that a new AC would not solve the problem - it was the placement of our duct openings that was the real problem. In another case, I was worried about a little rust on the heat exchanger of our furnace that I discovered after Tucker had recently completed a service visit. They took my concern very seriously and sent out a senior technician to re-evaluate the heat exchanger at no charge.

To editorialize: The kind of service that Tucker provides was more the norm 30+ years ago. In recent years, I have found honest, excellent service at a reasonable price to be anomalous and not generally reproducible - Tuckers AC and Heating is the exception. I wish more companies would adopt their model of doing business.

Alan Campbell's Profile Image
Alan Campbell, 3+ years ago

The tech from Tuckers Air was very professional, clean and informative. He did the work we requested without trying to upsell us on parts and services we didn't need. (unlike other companies we've used in the past) I would definitely use Tuckers Air in the future.

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